# About Us

## Get Involved

> We reduced 40% of the total of our business outages using the principles and knowledge of Zero Outage.
>
> ##### Augusto Dantas Nellessen   Head of Telecom and Data Center   Itaú Unibanco

Our members come from different areas of the IT industry but we have one thing in common: we want to combine our experience through best practices to help companies to optimize their IT environments. Through standardization of trainings, processes, platforms and security companies can increase customer satisfaction and efficiency by reducing downtimes to a minimum.

[Become A Member](/content/membership-form/index.html) [ZOIS Membership Presentation (PDF)](/content/wp-content/uploads/2021/01/ZOIS-presentation-january-2021.pdf)

#### Contact us now

[admin@zero-outage.com](mailto:admin@zero-outage.com)  
Website: [www.zero-outage.com](/content/site-root.html)  
Follow us on Twitter: [@zero_outage](https://twitter.com/zero_outage)

### About Us

##### Content Navigator

- [Press](/content/about-us/press-and-social-media/index.html)
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- [Mission, Goal & Value](/content/about-us/mission-goal-and-value/index.html)
- [About ZOIS](/content/about-us/about-zois/index.html)

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